Frequently Asked Questions

Yes, all our orders are sent in neutral packaging, with no mention of the E-shop or the content. Your privacy is our priority.

Delivery times vary depending on your location and the option chosen. In general, you will receive your package within 3 to 5 business days. Excluding weekends and public holidays.

Yes, we offer toys made from hypoallergenic materials like medical grade silicone designed to minimize the risk of irritation or allergies.

It is recommended to clean your toys before and after each use with lukewarm water and a specific sex toy cleaner. Make sure the toy is completely dry before storing it.

For hygiene reasons, we do not accept returns on sex toys if the packaging has been opened. However, if the product has a defect, we invite you to contact us for an exchange or refund.

We select high-quality products made from body-safe materials, such as medical silicone, phthalate-free ABS and other non-toxic materials.

Yes, we recommend using a water-based lubricant with all of our toys, especially silicone ones. Silicone-based lubricants can damage some materials.

We accept credit card payments and shopify payment. All transactions are secured to ensure the confidentiality of your data.

Some toys make a slight noise due to the vibrating motors. If the noise is particularly loud, check that the product is properly charged and that there is no technical problem. If you have any doubts, contact us.

We offer a wide range of toys to suit different needs and preferences. We recommend that you read detailed product descriptions and customer reviews. If you need help, our customer service is available to advise you.