Contact us
Contact Atelier Glamour
Do you have a question about your order or need advice? We're here to help.
Our Contact Details
📧 Email:
contact@glamoursexyloveshop.com
🕒 Opening Hours:
From Monday to Sunday
From 9:00 AM to 10:00 PM
✨ Note: For any questions about an order, please remember to include your UPS tracking number.
At Glamoursexyloveshop , every customer is unique. We are committed to responding to you within 24 hours with all the attention you deserve.
Your Brilliant Questions
1. Is the delivery discreet?
Yes, all our orders are shipped in discreet packaging, with no mention of the online shop or the contents. Your privacy is our priority.
2. What are the delivery times?
Delivery times vary depending on your location. Generally, you will receive your precious package within 3 to 5 business days.
3. Do you offer hypoallergenic products?
Yes, our toys are made from high-quality materials like medical-grade silicone to minimize the risk of irritation.
4. How do I clean my sex toys?
Use warm water and a specific cleaner before and after each use. Dry them thoroughly before storing.
5. Returns and Hygiene
For hygiene reasons, we cannot accept returns if the packaging has been opened. In case of a defect, please contact us for an exchange.
6. High-quality materials
We select the best: medical silicone, phthalate-free ABS and certified non-toxic materials.
7. Use of lubricant
We recommend a water-based lubricant. Avoid silicone-based products, which can alter the texture of your toys.
8. Secure payment methods
We accept credit cards and Shopify Payments. Your transactions are 100% encrypted and secure.
9. My toy makes a sound, is that normal?
A slight humming noise is normal. If it seems excessive, check the load or contact our team for a diagnosis.
10. How do I choose my ideal ally?
Read our detailed descriptions. If you still have any doubts, we are here to advise you discreetly.